Disclaimer
Colour Disclaimer
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The colours of the products displayed online may vary slightly in person due to studio lighting, photography, and individual screen settings.
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Such minor variations are natural and are not considered defects.
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Any additional fabrics or patches included with the product will be clearly mentioned in the product description.
Presentation & Styling Items
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Extra fabrics, laces, embellishments, potlis, jewellery, or accessories shown in images are for presentation purposes only.
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These items are not included unless explicitly stated in the product description.
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Where exact embellishments are unavailable, the closest matching alternatives will be used to maintain the design integrity.
Product Descriptions & Designer Sourcing
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Product descriptions are provided directly by the respective designers.
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Rang-e-Khaas acts as a platform connecting customers with authentic Pakistani designers and does not manufacture the products itself.
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Minor variations in fabric, embroidery placement, lace, or finishing may occur due to the designer’s production process and are not considered faults.
Missing or Incorrect Items
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In the rare event of a missing or incorrect item, customers must notify us within 12 hours of delivery.
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A clear, continuous unboxing video from the moment the sealed parcel is opened is mandatory for verification.
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Claims raised after this timeframe or without an unboxing video may not be accepted, in line with our Return & Refund Policy.
Acknowledgement
By placing an order with Rang-e-Khaas®, you acknowledge and agree to the Terms & Conditions.