Shipping policy
Shipping Method
At Rang-e-Khaas, we primarily offer standard shipping for all orders. However, in certain cases, express shipping may be required to meet the order's specific delivery needs. If our customer support team advises express shipping for timely delivery, we ask that you follow their guidance. If your event date is flexible, standard shipping is usually sufficient.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of the package. The exact shipping cost will be displayed at checkout, allowing you to review and confirm it before completing your purchase.
Processing Time
Since many of our orders are for special events such as weddings, processing times may vary depending on the complexity of the outfit. Some designs require additional stitching and preparation time, while order volume also impacts delivery times.
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Ready-to-Wear (Pret): Minimum shipping time is 8 days. Ready-to-wear items may be delivered faster.
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Custom Made & Unstitched Outfits: Please contact us for more details on processing and shipping.
Transit Time For UK
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Transit Time: 5–6 working days
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Handling Time: 3–4 working days
Transit & Handling Time for USA & Other Countries
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Transit Time: 5–6 working days
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Handling Time: 3–4 working days
Delivery Time
Delivery time depends on several factors, including the chosen shipping method, destination, and any unforeseen circumstances such as customs inspections or natural disasters. Once your order is shipped, you will receive a tracking number to monitor its progress.
International Shipping
We offer international shipping to numerous countries. However, additional customs fees, import duties, and taxes may apply. These charges are the sole responsibility of the customer. We recommend checking with your local customs office for details on any additional charges.
Order Tracking
Once your order is shipped, you will receive an email or Message notification with a tracking number and instructions on how to track your package.
Shipping Restrictions
Some products may have specific shipping restrictions due to regulatory and safety concerns. If any item has shipping limitations, we will provide this information on the product page or during checkout.
Address Accuracy
It is essential to provide accurate shipping information to avoid delays or misdeliveries. Rang-e-Khaas is not responsible for any delays or misdeliveries caused by incorrect or incomplete address details provided by the customer.
Contact Us:
📧 Email: Support@rangekhaas.co.uk
📞 Phone/WhatsApp: +447458935470
If you have any questions, please contact our customer support via email or WhatsApp.
